NEO ALMA BB

Description
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Shipping & Returns
Authenticity guarantee

Fashioned from supple Monogram Empreinte leather with rounded top handles as well as a removable shoulder strap, the compact Neo Alma BB handbag makes the transition from day to evening seamlessly. The lining in a contrasting color and classic Louis Vuitton details such as the padlock and key bell make it both timeless and up-to-the-minute.

Detailed Features

100% Authentic Product (Imported from Europe) :

9.8 x 7.1 x 4.7 inches
(length x Height x Width)

Black
Monogram Empreinte embossed supple grained cowhide leather and supple grained cowhide leather
Microfiber lining
Grained cowhide-leather trim
Gold-color hardware
Double zip opening
Inside pocket
Padlock
Key bell
4 protective metal bottom studs
Strap: Removable, not adjustable
Strap drop: 20.5 inches
Handle: Double

OUR GUARANTEE:

We believe that our products are some of the best in the world. To back this up we provide all customers with a 30-day RISK-FREE: warranty

Contact Information:

You can contact us through our LIVE chat options

Shipping & Returns

SHIPPING

Insurance

All purchased items are fully insured when shipped from our headquarters to your shipping address.

Tracking

Once your order is placed and dispatched, you will receive an email with your tracking number and a link.

Times and Costs

USA Delivery We offer Free Ground Shipping on all US orders. Orders received Saturday and Sunday will ship the following business week.

How quickly will my order be processed and shipped?

Orders are processed pending item availability and payment approval. Please allow up to three business days to process your order, and note that it may arrive in several shipments. Orders received Saturday and Sunday will ship the following business week. You will receive a separate email notification with unique tracking information for each shipment. During high volume periods, product availability is subject to change while your order is being processed. In that case, we will contact you promptly.

What if my order arrives damaged?

Customer satisfaction is our top priority at Loptis. While all orders are carefully and securely packaged, damage can occur in any shipping situation. If your order is not in good condition on arrival, please contact our customer service representatives at 361 402 3144 or email us at support@loptis.com for assistance.

RETURNS

If I change my mind after placing an order, can I cancel it?

If we have not already shipped your items, we will attempt to cancel or modify your order to the best of our ability. If this is successful, we will then email you a confirmation.

If I do not like my item when it arrives, can I get a refund or exchange it?

If you received the item and changed your mind, you can return it for a refund or exchange. We allow up to 14 days from the delivery date and accept returns in their original and unused condition. Any signs of alteration or worn/used can no longer be accepted for return or exchange. If you purchased an item with original factory tape, plastic protectors, and stickers, they must be intact and never removed for us to accept a return or exchange. Any original box and all paperwork must be intact and in the same condition. You must email our customer service for a Return Merchandise Authorization Number (RMA #) as no returns will be accepted without authorization. RMA #’s are valid until the end of the 14-day return period.

Return shipment costs

For return shipments, you have two options: Self send: You can choose to handle the shipping yourself. We recommend that you send the item back via insured, traceable means such as FedEx or UPS. Otherwise, the risk of loss is yours. Please retain all shipping receipts for your records.

How long will my refund take?

We will do our best to process the refund in a timely manner. However, please allow 2 weeks for processing any refunds associated with either returns or exchanges.

Authenticity guarantee

We put every bag through a multi-point, brand-specific authentication process by our team of luxury experts. Our reputation is on the line, so you can rest-assured your purchase is an authentic. .

Loptis Authentic?

Loptis we provide you with a carefree shopping experience. We provide a 100% guarantee of authenticity on each item. Our expert team, with more than twenty years of experience in this industry, inspects each item extremely careful.